Privacy Policy
Introduction
Welcome to https://home-care-services-belding-texas.primarycareaid.com (hereinafter referred to as “Home Care Services Belding Texas,” “we,” or “us”). We are dedicated to protecting your privacy and securing the personal data entrusted to us. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in alignment with various international privacy laws, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal data in electronic documents
- The General Data Protection Regulation (GDPR) of the European Union (EU)
- Brazil’s General Data Protection Law (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA), California, USA
- Colorado’s Privacy Act (CPA)
- Utah’s Consumer Sales and Service Privacy Act (UCPA)
- Connecticut’s ConnectiCare Data Privacy Act (CTDPA)
- Virginia’s Consumer Data Protection Act (VCDPA)
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This policy is applicable to all aspects of our online presence, including but not limited to:
- Our official website at https://home-care-services-belding-texas.primarycareaid.com
- All associated mobile and web applications
- Services and products offered through our platform
- Interactions between users and our support team via emails, calls, or text messages
Please note that this policy does not extend to third-party platforms, services, or websites linked from our site, as they follow their own privacy guidelines. We encourage you to review the privacy policies of these external sources before providing any personal data.
Processing Activities
This Privacy Policy guides our practices when:
- You register an account and use our applications and services.
- You visit or navigate through our websites linked to this policy.
- You opt-in to receive communications, including newsletters, promotional emails, phone calls, or text messages from us.
Personal Data Collection
We collect a variety of personal information to enhance your experience and provide tailored services:
- Account Information: Details related to your user account creation, such as username, email address, and password.
- Payment Information: Data necessary for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
- Financial Information: Records of financial transactions conducted through our platform.
- Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
- Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
- Location Data: Information about your geographical location when using our location-based services.
- Feedback: Comments, reviews, and ratings you provide to help us improve our services.
- Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms for personalized content delivery.
- Product Information: Details about products or services you’ve expressed interest in through our website.
We obtain this data through direct user input, automated systems (like cookies and device identifiers), and third parties who provide us with aggregated or de-identified information.
Cookies
We employ cookies to enhance your browsing experience and gather analytics:
- Strictly Necessary Cookies: These are essential for website functionality and performance. They ensure a seamless user journey, allow secure login, and maintain session continuity.
- Preference Cookies: Used to remember user preferences, language settings, and display options.
- Analytics Cookies: Enable us to track website usage, analyze trends, measure the effectiveness of our online services, and gather demographic data in an aggregated form.
Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.
Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. The retention periods vary based on the type of data:
- Account information and transaction records are retained for the duration of your account’s active status and for a period after that to comply with legal obligations.
- Financial and purchase data may be stored for tax, accounting, or fraud prevention purposes (as per relevant laws).
- Other types of personal information will be retained only as long as it is necessary for our legitimate business interests or required by law.
When no longer needed, we securely delete or anonymize the data to ensure privacy and confidentiality.
Your Rights
We respect your rights regarding personal data, which may vary based on your location:
- Access: You have the right to request access to the personal information we hold about you.
- Rectification: You can ask us to correct any inaccurate or incomplete data.
- Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your personal data from our systems.
- Restriction: Under specific circumstances, you may limit our use of your data.
- Portability: You have the right to receive your personal data in a structured, commonly used format.
- Objection: You can object to the processing of your data for specific or all purposes.
- Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
To exercise these rights, please contact our Data Privacy Team at [email protected]. We will respond to valid requests within the required time frame.
Changes to Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.
Contact Information
If you have any questions, concerns, or requests regarding privacy, data protection, or this policy, please contact us:
- Email: [email protected]
- Mail: Privacy Team, Home Care Services Belding Texas, [Address]
We value your trust, and our commitment to protecting your privacy is unwavering.